Delete account and data – Aprova Cartões

Language note. This document was filed with the app stores in Portuguese. The English and Spanish versions are provided for convenience — where they diverge, the Portuguese text prevails.

1. Which app this is about

This page explains how to erase the data of Aprova Cartões, the credit card recommendation app published by Sidney Lopes Da Silva (ScaleCodex) — package com.br.aprovacartoes.

2. There is no account to delete

3. Erase everything on Android

Two routes, both immediate:

• Clear the data: Settings → Apps → Aprova Cartões → Storage → Clear data. The app returns to its freshly installed state, with the intro and the survey reset.
• Uninstall: press and hold the icon and choose Uninstall. Android removes the app and its data together.

4. Erase in the web version

On the web, preferences live in the browser local storage, under keys prefixed with aprova.. To remove them, open the browser settings at Privacy and security → Cookies and site data, find the Aprova Cartões address and choose Remove. Using a private window also prevents anything from being stored.

5. Erase only the survey answers

If you want to start over without losing the rest, open the profile indicator screen and tap Retake survey: the previous answers are discarded and the survey starts from scratch, with the recommendation recalculated afterwards.

6. What is erased

Clearing the app data removes the following from the device:

• the survey answers (priority, income range, credit standing, annual fee, current cards, travel and objective);
• the record that the intro has already been seen;
• the favourited cards;
• the history of cards visited;
• the cards chosen for comparison;
• the filter and sorting preferences of the offers screen.

Removal is immediate and final: we keep no copy or backup, so there is no way to restore afterwards.

7. What remains, and why

Two honest caveats, neither of which depends on us:

• the app store keeps its own record that you installed the app, under its own policy — to erase that, use the settings of your account on the store;
• the financial institutions whose pages you opened from the app handle your data under their own policies. If you filled in an application on one of those sites, the deletion request must be made directly to that institution.

8. If you would still like to file a request

9. Contact

If you have questions about data deletion, get in touch:

Document applicable to the Aprova Cartões app (package com.br.aprovacartoes). See also the Privacy Policy and the Terms of Use. Back to the project.